Privacy Policy

1. Introduction

Digital Search Agency ("we", "our", or "us") is committed to protecting the privacy and personal data of visitors to our website (http://www.digitalsearchagency.com) and clients who engage our search marketing services. This Privacy Policy explains our data collection, processing, and storage practices in accordance with the EU General Data Protection Regulation (GDPR), the UK Data Protection Act 2018 / UK GDPR, and applicable US privacy laws.

2. Information We Collect

We may collect and process the following categories of information:

• Contact Information: Your name, business email address, company name, website URL, and country when submitted through our strategy enquiry forms.
• Enquiry Details: Information you provide regarding your website requirements, commercial objectives, and search challenges.
• Technical Information: IP addresses, browser types, operating systems, and page interaction timestamps collected via server access logs for security and performance optimization.

3. How We Use Your Information

We process your personal information strictly for legitimate business purposes:

• To review and respond to your search strategy enquiries and consultation requests.
• To prepare custom proposals, scope documents, and deliver search marketing services.
• To maintain website security, prevent spam submissions, and defend against fraudulent activities.
• To comply with statutory legal and regulatory obligations.

4. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information to third parties. Data is only shared with trusted service providers who assist us in operating our infrastructure (such as secure hosting providers and transactional email servers) under strict confidentiality agreements.

5. International Data Transfers

Given that we serve clients across Germany, the United Kingdom, and the United States, your information may be processed in these jurisdictions. We implement appropriate safeguards, including Standard Contractual Clauses (SCCs), to ensure your data receives an equivalent standard of protection regardless of where it is processed.

6. Your Rights Under GDPR / UK GDPR

If you are located within the European Economic Area (EEA) or the United Kingdom, you hold specific statutory rights:

• The right to access the personal data we hold about you.
• The right to request rectification of inaccurate data.
• The right to request erasure of your data ("the right to be forgotten").
• The right to restrict or object to our processing of your personal information.
• The right to data portability.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer at:

Email: hello@digitalsearchagency.com
Agency: Digital Search Agency